Returns and Exchanges Policies
If the product arrives broken, damaged, or does not conform to the specifications and standards displayed in the platform to the buyer.
Seen Platform disclaims its responsibility for this, and you can contact the merchant in case the product does not conform to the specifications and standards displayed in the platform or the shipping company in case the product arrives damaged or broken due to shipping.
You do not have the right to return or exchange any of the products sold, and in the event that your product does not conform to the specifications and form displayed in the platform, then you can contact Seen platform, where we will connect you to the product provider, and our role here is limited to connecting you to the product provider only.
Update Returns and Exchanges Policies
Our business is constantly changing, so our return and exchange policies may be affected and need to be changed accordingly. We will post the current version of these return and exchange policies on the Site and they will remain in effect from the time they are posted on the Site or as otherwise determined by us as the effective date.
We may send periodic email reminders of our return and exchange policies, but you should check our website frequently for the latest changes.
You should check the return and exchange
policies regularly. Your continued use of the Site following any changes
constitutes your acceptance of these return and exchange policies as amended
Contact Us
If you have any inquiries related to your data on the site, please contact us via email or mobile phone: and provide
us with an accurate description of your inquiries, and we will respond to them and process them within five working days.
Please contact us during the company’s working hours, which are from 9 am to 5 pm
Except for Fridays and Saturdays, which are an official holiday
00971562335355
Abu Dhabi - Najdah st – ALKHAZNAH Tower – 16 floor